Use the Travertine Mart forum for stone and project questions. For questions about a specific order, contact our team with the product and order details.
Ask a clear material question
Identify the stone, finish, size and intended use. A question about a covered porch differs from a question about an exposed pool deck. Include those conditions.
State whether you are selecting material, planning installation or solving a care problem. This helps readers understand the issue.
Use the Guide first
Start with travertine basics, pavers versus tiles or the installation guide. For maintenance, read paver cleaning.
A useful answer should address the actual product and application. Do not apply an informal recommendation to every stone type.
Keep private order information out of public questions
Use our contact page for delivery addresses, payment questions and order details. Keep personal contact information, payment information, passwords and sign-in codes out of public forum posts.
For a product question, share the public product name and relevant site conditions. Do not post your full delivery address.
Know when a site assessment is necessary
A forum cannot inspect a substrate, soil or pool beam. Installation suitability can require a qualified professional at the site.
Use the discussion to prepare questions. Confirm the final material and installation specification with your installer.
Find the discussion
Visit the Travertine Mart forum. If you cannot find the answer, contact our team. Do not assume a public discussion is an approved change to your order.
Questions and answers
Should I post my order address in the forum?
No. Use the private contact route for order-specific details.
Can a forum answer confirm my installation warranty?
No. Read the warranty and obtain clarification for the actual product and installation conditions.
